By using the Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes, such as via a prominent notice on the Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
The Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Wami shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
We will collect and process the following information about you:
With regard to each of your visits to the Platform, we will automatically collect and analyse the following demographic and other information:
A pixel tag (also called a web beacon or clear GIF) is a tiny graphics with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We may also include web beacons in email messages or newsletters to determine whether the message has been opened and for other analytics.
We use the information we collect for the following purposes, including:
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and click stream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
We may share your information that we collect for the following purposes:
We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.
If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services.
We may share this information with governmental agencies or other companies assisting us, when we are:
We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and the Companies Act, 2013 to the extent applicable) of such person.
While you cannot opt out of advertising on the Platform, you may opt out of much interest-based advertising on third party sites and through third party ad networks (including Double-click Ad Exchange, Facebook Audience Network and Google AdSense). For more information, visit www.aboutads.info/choices. Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your opt out may no longer be effective:
We have in place reasonable technical and security measures to secure the information collected by us.
We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
When you sign up for an account, you are opting in to receive emails from Wami. You can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Wami.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at care@Wami.co.in. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations/requirements. We may not be able to offer you any or all Services upon such withdrawal of your consent.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at email@example.com or write to our Grievance Officer at the following address:
Mr. Dhiraj Jain
Wami Consumer Services LLP
Office: 102, Ambopatil Estate, Virar West, MH 401303
Phone: +91 - 8898855123
Time: Mon - Fri (10:00 am- 6:30 pm)
If you come across any abuse or violation of the Policy, please report to firstname.lastname@example.org
Further, please note that the Platform stores your data with the cloud platform you can contact the data protection / privacy team / legal team or designated the grievance officer at these organisations can also write to our Grievance Officer at the address provided above.